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Frequently asked questions
What exactly do I get?
A Plus store in your name on a ready subdomain or your own domain, a dashboard to run your store (apps, versions, sources, devices, activation codes and subscriptions), full infrastructure provisioning by the Basel Hub team, and an account to follow provisioning and support requests.
Do I need technical experience?
No. You enter your store's name, identifier and colors and choose a domain type; we handle provisioning. Signing or an app in your brand needs your own Apple Developer account, and we guide you through connecting it.
Can I migrate my existing store?
Yes, with the "Migrate and run an existing store" service. We review your library and sources first, agree with you on what moves and how, then provision the store on Basel Hub.
Can I use my own domain?
Yes, on plans that include a custom domain. Your store starts on a ready subdomain, then you connect your domain after proving ownership with a DNS record.